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Return&Refund Policy

Nexillumi offers returns within 60 days of receipt of delivery.
All products sold by us are backed by a 60-days free replacement for quality related issues like no longer getting on for no reason, broken lights in routine use rather than direct sabotage done by purely man-made factors in misuse like extend the lights for a much longer one that the PCB board cannot afford

Important Notes:
a. Please do not send us items back that do not follow this process as they cannot be identified properly and will not be replaced or refunded.
b. Once we get your parcel and confirm all returned products, we will make the refund.
c. Please make sure you have read all the information on this page before proceeding with your return.